Dear Customer

The Refund Tracker will help you to see the status of your refund payment *.

We advise you to search using the Tax Free Form Number (DOC ID) and Country of purchase.

We hope you will find the information useful.

Global Blue

Refund Tracker

  1. more information
    The Doc ID is a 16 or 20 digit number and located under the barcode and labelled "Doc-ID" (see examples below)
  2. more information
    The country where you purchased the goods

* Please note, that the Refund Tracker doesn´t enable you to track refunds already paid at Refund Points in cash or to your credit card.